by Don Maranca | Apr 7, 2016 | Business Body, Examples, System
45-year old Southwest Airlines has had 43 consecutive years of profitability. Even after the tragedy of 9/11, they have continued to dominate their industry, now the nation’s largest carrier with domestic passenger origination. How do they do it? They are the...
by Don Maranca | Jul 14, 2017 | Business Body, Business Growth, Culture
Ever fixed a problem and find out that it really didn’t fix it? Turns out, it was a bigger problem or a completely different problem so you’ve wasted a lot of time and resources fixing the wrong thing. What if you could know the exact problem so you could apply the...
by Don Maranca | Feb 5, 2016 | Leadership, People
Our customers come first! Do they really? Customers are not the most valuable asset of a company. The employees of an organization are the most important asset, which includes the owners. In a recent blog, I mentioned that the business body has 3 main...
