Infinite Curiosity

Infinite Curiosity

By: Larry Dickman (TAB Facilitator/Executive Coach specializing in communication-related topics) The first time I heard the term was in a sales training program, developed by Joe Zente, the TAB franchise owner in Austin, TX.  Simple, Interesting-sounding, and...
“You’re Fired”

“You’re Fired”

You’re Fired!  It was June 15, 2009 when I heard these words.  I am so thankful now that it happened.  I wasn’t so thankful back then.  I had just moved my family from Austin to San Antonio to take this job.  My dog died the same week.  My sister-in-law had an...
Crisis Communication..Less is More!

Crisis Communication..Less is More!

By: Larry Dickman (Disclaimer: No communication solution is the best for every possible crisis) Some business owners think that any negative mention in “above the line” media (Television, radio, newspaper) constitutes a crisis.  No one wants their name publicly...