Culture = Process!

Culture = Process!

Process in business is often too simplified to include only our procedures, but it goes beyond that.  Your culture is defined by your Process.  In my last blog, I wrote, “Even good people fail with bad processes!”  I’ve seen companies with very talented people fail. ...
Customers Are Not #1!  Whoa!

Customers Are Not #1! Whoa!

Our customers come first! Do they really? Customers are not the most valuable asset of a company. The employees of an organization are the most important asset, which includes the owners. In a recent blog, I mentioned that the business body has 3 main...