Culture = Process!
Even the most talented teams can fail if their organization does not have good processes! Without Process, the talents of your organization are not deployed.
Customers Are Not #1! Whoa!
Where do you stand on the ongoing debate of whether Customers or Employees come first? I truly believe Employees come first. Focus on the 3 A’s of People and you’ll have a winning team!
The Best Business Model – Surprise! It’s Not an Existing Business.
Would you intentionally inflict wounds on your business? Isn’t that what we do when owners know there’s a problem, but don’t do anything about it? It’s like when we inflict wounds on our own body when we know something isn’t right, and we ignore it thinking it will go away. Do you continually ignore symptoms in your business body? Ignoring symptoms can be fatal! So what can you do to have a healthy business body?
Don’t Put Your Business on a Diet Program!
Don’t put your business on a temporary solution! Look at your business as a system and address the systemic issue, instead of just the symptom. Diets only fix symptoms!
Technology Isn’t Always the Solution!
Sometimes it’s too easy to blame the technology for poor performance in a business. As a leader, you must look at the true root cause of the system breakdown. It could be related to people issues, process issues, or it could be your leadership! Technology should be the last component to consider when implementing a solution.
Does your company have Soul?
Does your company have a soul? Gino Wickman gives a formula of: core values + core focus = soul. I would also add that the Why, the What, and the How of your company defines your company soul. What does the soul of your company look like?