by Don Maranca | Apr 7, 2016 | Business Body, Examples, System
45-year old Southwest Airlines has had 43 consecutive years of profitability. Even after the tragedy of 9/11, they have continued to dominate their industry, now the nation’s largest carrier with domestic passenger origination. How do they do it? They are the...
by Don Maranca | Jan 5, 2016 | Business Body, Leadership, System
Why do businesses intentionally inflict wounds on themselves? Isn’t that what we do when owners know there’s a problem, but don’t do anything about it? Or we know we need to do something but don’t know where or how to start, so we don’t act. It’s like when we inflict...
by Don Maranca | Dec 2, 2015 | Leadership, System
Tweaking one part of your business always affects other parts of your business,sometimes for the worse! In my last blog, I wrote about technology being the last component to tweak when resolving business issues. I mentioned that People andProcess have to be addressed...
