by Don Maranca | Apr 7, 2016 | Business Body, Examples, System
45-year old Southwest Airlines has had 43 consecutive years of profitability. Even after the tragedy of 9/11, they have continued to dominate their industry, now the nation’s largest carrier with domestic passenger origination. How do they do it? They are the...
by Don Maranca | Mar 21, 2016 | Business Body, Infrastructure, Leadership, Technology
Have you ever bought a technology solution with all the bells and whistles and only use 2 of the 5 modules for your business? I wrote a blog called, “Technology Isn’t Always The Solution”, which discourages our reliance on technology before solving our People and...
by Don Maranca | Mar 9, 2016 | Business Body, Communication, Culture, Process
Process in business is often too simplified to include only our procedures, but it goes beyond that. Your culture is defined by your Process. In my last blog, I wrote, “Even good people fail with bad processes!” I’ve seen companies with very talented people fail. ...
by Don Maranca | Jan 5, 2016 | Business Body, Leadership, System
Why do businesses intentionally inflict wounds on themselves? Isn’t that what we do when owners know there’s a problem, but don’t do anything about it? Or we know we need to do something but don’t know where or how to start, so we don’t act. It’s like when we inflict...
by Don Maranca | Oct 28, 2015 | Infrastructure, Leadership, People
My EOS colleague, Jim Coyle, wrote a great article titled. It reminded me of when we see great athlete s that don’t do well in the pros after doing so well in college. We see it very often with Heisman trophy winners. Is it the athlete or is it the system...
