by Don Maranca | Apr 6, 2020 | Business Body, Culture, Vision
As I was preparing dinner tonight, I overheard my five-year-old exclaim, “Be the Buffalo!” while he played a game on his tablet. I chuckled as I fondly recalled the memories this phrase conjured up, and the fact that my boys are so accustomed to hearing this phrase...
by Don Maranca | Mar 3, 2020 | Communication, Core Values, Culture
By: Don Maranca Have you ever had a conversation with a friend who got a divorce and was surprised, especially since they never fought as a couple? In other words, they never expressed any conflict. After a season of annual planning with my clients, the healthiest...
by Don Maranca | Feb 7, 2020 | Culture, Leadership, People, Process
By: Larry Dickman Recently a business owner shared frustration over the behavior of an employee. The employee, responsible for sales and closing contracts, was close to signing with a prospect. But the sales process was interrupted by a vendor needing attention. ...
by Don Maranca | Nov 10, 2019 | Culture, Infrastructure, People
Some customers are just not the right fit for your business. They question your pricing, policies, procedures. Nothing you do for them seems to be enough. Revenue is insignificant compared to the effort expended to try to keep them happy. They’re a pain to work with...
by Don Maranca | Jul 12, 2019 | Business Growth, Core Values, Culture, Uncategorized
By: Ed Bierschenk, TAB Facilitator When working with a major retail company several years ago our corporate team was challenged with a significant task…. replicate the culture of a hundred-year-old company in a new geographic territory and open stores quickly. The...
by Don Maranca | Feb 19, 2019 | Culture, Human Resources, People
In preparation for our February 6, 2019 event titled, “Attracting Talent in a Competitive Labor Market”, we polled our clients so we can ask a panel of business owners their experience in these areas. Below are the results of our poll. Question: What has...
