by Don Maranca | Oct 15, 2019 | Business Growth, collaboration, People
Whether we like it or not, conflict and difference of opinion can be an important element of communication and problem solving in a healthy and growing company. Conflict can arise over information dissemination, work methodology, personal style, or even core...
by Don Maranca | May 6, 2019 | Communication, People, Solving Issues
Kids learn at an early age the horror of the word “no.” It’s a weaponized parental tool. “No, don’t touch that, you’ll get hurt!” “No, this is how you do it!” “No, you can’t have that!” and the ever popular, “no, put it back!” No wonder we grow up considering “no”...
by Don Maranca | Feb 18, 2019 | Communication, Leadership, Meetings
There’s no one thing that can do more to further a career than public speaking and presentation skill. Folks who are good at it are recognized as talented individuals who motivate, inspire and lead. At the same time, for many people, nothing is more frightening than...
by Don Maranca | Feb 28, 2018 | Communication, Core Values, Leadership, People
My son didn’t like what he heard from me, so he went to his mom and got the answer he wanted. We call this “the end-run” but it also happens in business. Ever experience dissention in your organization where employees sided with one leader over the other? It’s like a...
by Don Maranca | Aug 23, 2017 | Accountability, Communication, Culture
“I didn’t know!” You ever hear that when counseling an employee? If you didn’t hear it, they were probably thinking it . . . or some version of it like “Am I supposed to read your mind?” Accountability starts with communication. Shame on you if you didn’t start there!...
